PRIVACY POLICY
Who We Are
Rivet Software is a UK-based software company building operational tools for the energy sector. This privacy policy explains how we collect, use and protect your personal data when you visit our website or use our services, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
What Data We Collect
When you contact us through our website form, we collect:
- Your name
- Your email address
- Your company name (if provided)
- Your area of interest
- The content of your message
We do not use tracking cookies, analytics cookies or marketing cookies. Our website uses only essential cookies required for basic functionality such as remembering your cookie consent preference.
How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry
- Provide information about our products and services
- Discuss potential project requirements
We process your data on the lawful basis of legitimate interest (responding to your direct enquiry) or with your consent where applicable.
Data Sharing
We do not sell, rent or share your personal data with any third parties for marketing purposes. Your data may be processed by our email service provider solely for the purpose of delivering our response to you.
Data Retention
We retain your contact information for as long as is necessary to respond to your enquiry and maintain our business relationship. If you request deletion of your data, we will comply within 30 days.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise any of these rights, please contact us using the details on our main website.
Cookies
This website uses one essential cookie:
- rivet-cookies-accepted — Stores your cookie consent preference. This is a strictly necessary first-party cookie that expires after one year and does not track any personal information.
No third-party cookies, analytics scripts or tracking pixels are used on this website.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us through the form on our main website.